Frequently Asked Questions
Everything you need to know about our home electrical solutions.
What is the standard delivery timeline for Crompton products?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days for fans, lighting, and small appliances.
How do I register my product for warranty?
You can register your product warranty online through our official website by providing the invoice details, serial number, and product category.
What is your return and replacement policy?
We offer a 7-day replacement policy for products that are received in a damaged condition, have manufacturing defects, or are different from what was ordered.
How can I book an installation or repair service?
You can book a service request by calling our toll-free customer care number or by using the 'Request a Service' portal on our website for professional assistance.
Are your appliances energy efficient?
Yes, Crompton is committed to sustainability. Many of our products, including our ceiling fans and LED lighting, come with high BEE star ratings to help reduce electricity consumption.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets through our secure payment gateway.